Privacy Policy

Name: Ninciny
Address: Regent Street 690, Cardiff, United Kingdom
Telephone: +44 7335693434

At Ninciny, we believe that trust is the foundation of any meaningful digital interaction. This privacy policy outlines our commitment to protecting your personal information with the same precision and care we apply to our development philosophy. We operate with a minimalist approach to data collection—gathering only what is strictly necessary to provide our services and maintain our relationship with you.

Contact Information

Company: Ninciny

Address: Regent Street 690, Cardiff, United Kingdom

Phone: +44 7335693434

Email: info@ninciny.com

Hours: Mon-Fri: 9:00-18:00

1. Information We Collect

Our data collection is purposeful and minimal. We differentiate between information you actively provide and data generated through necessary technical operations. For users interested in our Christmas offers—such as the yearly subscription promotion for £0 instead of £2,499.40—we require basic contact details to process the transaction and deliver your account credentials.

Direct Information

Account Credentials: Email address and encrypted password hash when you register.
Communication Records: Correspondence sent to our support team at info@ninciny.com.
Billing Information: Required for subscription processing, though we do not store full payment card details on our servers.
Profile Preferences: Settings you configure within your Ninciny account dashboard.

Technical Data

Session Identifiers: Temporary tokens to keep you logged in securely.
Device Fingerprint: Browser type, OS version, and screen resolution for interface optimization.
IP Address: Used strictly for fraud prevention and regional service availability.
Connection Timing: Timestamps for load balancing and performance monitoring.

2. How We Use Your Information

Service Delivery

Your email is the key to unlocking our platform. When you claim the £0 yearly subscription (valued at £2,499.40), we use your contact details to send activation links, invoices, and essential service updates. We never send marketing emails without explicit opt-in consent.

Security & Support

Improvement

Aggregated, anonymized usage patterns help us refine our interface. For example, knowing which features are accessed most frequently from Cardiff versus other locations informs our development priorities.

Legal Compliance

Important Note on Promotions

Participation in the "This Christmas, get a yearly subscription for £0 instead of £2,499.40" offer requires valid contact information. We use this exclusively for account provisioning and will not add you to any external marketing lists.

3. Your Data Rights

Under UK GDPR and the Data Protection Act 2018, you possess absolute control over your personal information. Ninciny provides direct mechanisms to exercise these rights without bureaucratic friction.

Right to Access & Portability

You may request a complete export of your account data, including profile settings, communication history, and subscription status. We deliver this in a structured, machine-readable format (JSON) within 30 days of your request to info@ninciny.com.

Right to Rectification

If your email address changes or you notice inaccuracies in your account details, you can edit them directly in your dashboard or contact our Cardiff office for immediate manual correction.

Right to Erasure (Right to be Forgotten)

You may delete your Ninciny account at any time. This action is irreversible and will remove all personal data from our active systems within 72 hours. Note that we may retain anonymized transaction records for legal compliance regarding the £0 subscription offer.

Right to Restrict Processing

If you contest the accuracy of your data or object to our processing, you can request a temporary halt on all automated processing while we investigate.

4. Security Infrastructure

Our servers are hosted in Tier III+ data centers with physical security measures matching financial institutions. Access to production databases is restricted to authorized personnel only, protected by multi-factor authentication and biometric verification.

Encryption Standards

• TLS 1.3 for all data in transit
• AES-256 encryption for data at rest
• SHA-256 password hashing (salted)
• Database field-level encryption for PII
• Automated certificate rotation

5. Third-Party Processors

Service	Purpose	Data Transferred	Location
Stripe	Payment processing for £0 subscription	Email, transaction ID, billing address	UK/EU
AWS	Cloud hosting & data storage	Encrypted database backups	London, UK
SendGrid	Transactional emails	Email address, name	EU (GDPR Shield)
Cloudflare	CDN & DDoS protection	IP address, cookies (essential)	Global

6. Policy Updates & Contact

For questions, data requests, or concerns regarding this privacy policy, please contact our Data Protection Officer at Ninciny, Regent Street 690, Cardiff, United Kingdom, or email info@ninciny.com. We aim to respond to all inquiries within 48 hours during Mon-Fri business operations.